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  • Home
  • Health Services: Patient Advocate
  • Feedback Form
Contact Us Patient Advocacy

Main Location

HUHS at Holyoke Center
75 Mt. Auburn Street

Information and Appointments

617-495-7583

Hours of Operation

Monday - Friday
8:00 a.m. - 4:30 p.m.

Email us

24-hour Urgent Care

617-495-5711

Feedback Form

HUHS strives to provide health care and services that are responsive to your needs and health concerns. If you feel that staff were not as responsive as you would have liked or you wish to provide any type of input, both positive and negative, the patient advocate is here to help. She can:

  • Listen to your concerns and bring your concerns or words of appreciation to the appropriate staff
  • Support you with any problem you may encounter at HUHS
  • Provide you with an explanation of health care policies, procedures, and services
  • Provide you with information and available choices regarding your medical care
  • Assist you in getting the medical care that you need

We also encourage you to discuss your concerns with your clinician, or other appropriate staff. We value your feedback as it helps us to continually improve the care we provide to all our patients.

We encourage you to write your comments on the "Patient Satisfaction Survey" form available at all HUHS Clinics. You may also submit your comments and suggestions below. Please note that they will remain anonymous unless you choose to provide an email address. If you do choose to remain anonymous, we will not be able to contact you for follow up.








Life-threatening emergencies: call 911 or 9 911 (from campus) | Urgent care at HUHS: 617-495-5711

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Disclaimer: The information provided on our website is not intended to diagnose or treat any health problem or disease. It is meant to support, not replace, the relationship that exists between an individual and his/her clinician.