Harvard University Health Services provides you with comprehensive, coordinated health care led by a primary care physician and a primary care team that includes a nurse practitioner, registered nurses, and health assistants. The team works closely with you to provide high-quality outpatient care in a friendly, comfortable environment. Routine care includes:

  • Physical exams
  • Diagnosis and treatment of illness
  • Management of chronic conditions
  • Routine health screenings
  • Preventive care

We recommend that you establish a relationship with your primary care team prior to any urgent medical needs. You can select another primary care physician at anytime. Primary care/internal medicine is available at each of our satellite clinic locations.

Eligibility

Students

With limited exceptions, all students pay the Student Health Fee, which allows them to receive care here at Harvard University Health Services, regardless of their insurance coverage. Students are assigned to a health care team upon matriculation.

Faculty, staff, and dependents

Harvard faculty, staff, and their dependents who are covered by Harvard University Group Health Plan insurance can receive care at Harvard University Health Services.

Appointments

Call 

Harvard Square Clinic (617) 495-8414 (3 North), (617) 495-2001 (3 East)
Law School Clinic (617) 495-4414
Business School Clinic (617) 495-6455
Medical Area Clinic (617) 432-1370

Schedule online

The following types of appointments can be scheduled through the Patient Portal:

  • Adult Primary Care appointments (follow-up care and sick visits only)
  • Counseling and Mental Health Services telephone consultations (new patients only)
  • Immunizations
  • Travel consultations
  • Urgent care

Cancellations

Please notify us as soon as possible so that we can make the appointment available to another patient. You can cancel your appointment by calling your provider or logging in to the Patient Portal.

Interpreter Services

Harvard University Health Services can arrange for an interpreter during your appointment. Please make your request when you schedule your appointment.

Urgent Care

Urgent Care is available 24 hours a day, every day. We provide advice and treatment for urgent health problems, both physical and emotional, that require prompt attention but are not life threatening emergencies. If a problem seems life-threatening, please call 911 immediately.

Whenever possible, we encourage you to call first to schedule an appointment or to obtain advice if you are unsure whether your medical or mental health need is urgent. Appointments can also be scheduled online through the Patient Portal.

Immunizations

We administer routine immunizations. There is a fee for most immunizations and complete information is available by contacting your health care team by phone or through the Patient Portal. You can find the specific immunization forms required by your School on the Forms page.

CARE COORDINATION

When you and your family are experiencing acute illnesses and recovery, we help assess your medical and psychosocial needs and facilitate access to appropriate levels of care and services. We ensure that you receive the best and most appropriate services and care within your defined insurance benefits.

Case Managers

Alyssa Hajjar-Betters, LICSW (617) 496-5472

Christine Magatao, RN (617) 495-5938

Cheri Smith, LICSW (617) 495-7872

What is case management?

Case management is a collaborative process of assessment, planning, facilitation, and advocacy for options and services to meet an individual's health needs through communication and available resources that promote quality, cost-effective outcomes.

What does a case manager do?

A case manager serves as a liaison between the ill or injured person, the physician, the other treating providers, the insurer, and employers to identify the services that might be needed. Case managers help coordinate all services and resources necessary to promote a return to the best level of well being. We meet with people in person or by telephone, and often create letters and reports to enhance communication between all parties and the insurance company. We help people who are sick and their families navigate the health care system, providing resources that will be needed to return to a productive lifestyle. 

How can case management help me?

Case management is available to help you and your family cope with the medical, social, emotional, insurance, and vocational issues related to injury or illness. We can support you in making informed decisions and in helping you get answers to questions about your treatment and rehabilitation. Our goal is to assist you in getting the care you need. We do not make decisions for you, but rather help give you the tools you need to do so. You determine the extent to which we assist you. 

How can I obtain a referral for case management services?

You can be referred to Care Coordination by any HUHS clinician or you can self-refer. If you have any questions or would like to speak with a case manager, call (617) 495-3271 or email carecoordination@huhs.harvard.edu.

Who can help me with durable medical equipment? 

The Durable Medical Equipment Coordinator assists clinicians in making arrangements for medical equipment (wheelchairs, walkers), respiratory equipment (oxygen, CPAP), and disposable supplies (catheter, ostomy supplies). Working with your insurance, the coordinator will determine coverage and place orders for equipment using network providers. We can also accommodate requests to privately pay for equipment.

Primary Care team members

  • Primary care physicians are board certified or board-eligible in internal medicine or family practice, with specific interests in student health issues and preventive health care.
  • Nurse practitioners hold advanced degrees and are board certified in family or adult medicine. NPs are trained to evaluate and treat many acute and common conditions, as well as provide patient education and preventive care.
  • Registered nurses provide initial assessment for medical problems, help to facilitate appointments, provide routine immunizations, and offer advice on common health concerns and questions.
  • Health assistants support the primary care physician or nurse practitioner during exams and assist with referrals and scheduling appointments.

Travel Consultations

We provide immunizations and expert advice prior to your international travel. These consultations are available to all Harvard students and all Harvard University Group Health Plan members with an HUHS primary care physician. We recommend scheduling appointments six to eight weeks prior to travel at (617) 495-5182 or through the Patient Portal.

The University offers worldwide emergency medical referrals, advice, and security evacuation services through Harvard Travel Assist. Visit the Harvard Travel Assist website for more information. Please note that Harvard Travel Assist is not a health insurance policy.

Harvard University Group Health Plan and Harvard University Student Health Program members should contact BlueCard Worldwide to coordinate their care and HUGHP/HUSHP Member Services at (617) 495-2008 for additional information. All other members of the Harvard community should contact their insurance provider directly for coverage details.

Smoking Cessation Programs

Quitting smoking has enormous health benefits that begin within hours after quitting. Even if you have already tried to quit, we have confidence that you can succeed. Stopping is not easy — but you can do it.

Our primary care and mental health clinicians are available to discuss smoking concerns and provide treatments and referrals. The Tobacco Treatment Specialist, Debra Small, RN, (617) 495-2068, offers smoking cessation counseling at the Smith Campus Center clinic. We waive the copay for these visits.

Hypertension Programs

High Blood Pressure (hypertension) can be a life threatening condition and is sometimes called the “silent killer,” because there are often no symptoms other than an elevated blood pressure reading. High blood pressure increases your chances of having a heart attack, heart failure, stroke, kidney disease, and other life-threatening conditions.

We offer free ongoing classes, facilitated by a physician, nurse, and dietician. Contact Dottie Wilder, RN, at (617) 495-1622, to register for this class.

You can also schedule individual appointments with the team nurse or the hypertension nurse coordinator through the Patient Portal, or by calling your health care team directly.

The Pharmacy also provides a discount to purchase a home blood pressure monitor.