Billing and Online Payment

BILLING

HUHS is dedicated to our patients to appropriately bill and collect copayment for services provided. If you have any questions about your billing statement, please contact Patient Accounts at (617) 496-8700 or billing@huhs.harvard.edu from 8:30am-4:30pm (EST), Monday-Friday. 

ONLINE PAYMENT

HUHS offers the option for patients to pay their Harvard University Health Services medical bills online.

  • Please have your billing statement available for reference. You will need to enter the Patient Account # ending with 1616 and the Patient Name when processing this payment. 
  • If you have any technical issues while completing your transaction, please contact Patient Accounts at (617) 496-8700 from 8:30am-4:30pm (EST), Monday-Friday and we will be happy to assist you.
     

Make an Online Payment

Resources

Questions About Billing?

For questions about a bill or the cost of a service, please contact Patient Accounts at (617) 496-8700 or billing@huhs.harvard.edu.

Patient Accounts will be closed from 1:00pm-2:00pm EST daily.

Price Transparency Act

Harvard University Health Services is committed to providing price transparency as part of your rights as a patient, while also in compliance with Federal and Massachusetts State laws. When you know what to expect to pay for your health care services, you can feel more prepared to explore your options as you navigate your care with us. Your health insurance plan type or the inability to predict specific treatment plans may impact the ability of your healthcare providers to provide exact estimates for your out-of-pocket costs.  

  • For more information about eligibility and insurance plans we accept at Harvard University Health Services, please visit our Eligibility and Insurance Page
  • If you have questions about your Harvard Student Health Fee, Harvard-sponsored Student Insurance Plan, or Harvard University Group Health Plan, you can reach the Member Services Department at 617-495-2008 or email MServices@huhs.harvard.edu.  
  • For patients with University-sponsored Blue Cross Blue Shield High-Deductible Health Plan (HDHP), please reach your BCBS plan directly at 1-888-389-7732. 
  • For our Retiree patients, please contact your Harvard-sponsored Medex or Medicare plan directly for more information about your insurance coverage and benefits. 
  • You can reach our Patient Accounts Department at 617-496-8700 or email billing@huhs.harvard.edu for more information or to address any billing questions you may have. 

Notice Regarding Telemedicine Cost-Sharing

Starting January 1, 2022, copays, co-insurance, and deductibles will no longer be waived for medical and mental health telemedicine visits not related to COVID-19. Your cost for telemedicine services is determined by your health plan and may vary by the type of service you receive. Refer to your plan’s summary of benefits for details.

Your costs for covered COVID-19 telemedicine services, as well as for COVID-19 in-person services, will continue to be waived, when applicable. 

If patients have questions about their cost-sharing on telemedicine visits at HUHS, they will want to contact their health plan:

  • HUGHP members or Students enrolled in the Student Health Fee can contact Member Services at (617) 495-2008 or mservices@huhs.harvard.edu
  • BCBSMA HDHP members can contact BCBSMA Member Services at (888) 389-7732

Vaccine Price List