Telemedicine Cost-Sharing

December 13, 2021

As of January 1, 2022, copays, co-insurance, and deductibles will no longer be waived for medical and mental health telemedicine visits not related to COVID-19. Your cost for telemedicine services is determined by your health plan and may vary by the type of service you receive. Refer to your plan’s summary of benefits for details.

Your costs for covered COVID-19 telemedicine services, as well as for COVID-19 in-person services, will continue to be waived, when applicable. 

If patients have questions about their cost-sharing on telemedicine visits at HUHS, they will want to contact their health plan:

  • HUGHP members or Students enrolled in the Student Health Fee can contact Member Services at (617) 495-2008 or
  • BCBSMA HDHP members can contact BCBSMA Member Services at (888) 389-7732