New Students

On behalf of Harvard University Health Services (HUHS), welcome to Harvard! 

Here you will find information about how to get started at HUHS as a new student.  To view important announcements and updates for the Harvard community, please visit our HUHS homepage.

Immunization Compliance

If you are a student living on campus, you must meet Massachusetts’ immunization requirements. Non-submission and/or missing required immunizations will place a hold on your account and you will not be able to register for classes. You will be utilizing the Patient Portal in the "Medical Clearances" section to upload your required paperwork.

Please visit our Immunization Webpage for updated information for students who will be on campus or remote.

For students with SHIP, find coverage information for preventative vaccines

Harvard University Student Health Program (HUSHP)

All eligible students are automatically enrolled in both parts of the Harvard University Student Health Program, which includes the Student Health Fee and the Student Health Insurance Plan.

Student Health Fee
 

All registered students who are enrolled more than half time are required to pay the Student Health Fee, regardless of whether they are located on campus or learning remotely. The Student Health Fee enables Harvard University Health Services to provide support and services to all segments of the Harvard community. It also supports the University’s public health infrastructure in its response to the current pandemic and the future path to reopening for all students.

When accessing care at HUHS, the Student Health Fee will cover most services at HUHS without requiring a visit copayment.

  • Fact: Even if you have waived the Student Health Insurance Plan, the Student Health Fee enables your access to HUHS.

Please visit the Student Health Fee webpage for more detailed information about what this health fee covers.

Student Health Insurance Plan
 

This plan is administered by Blue Cross Blue Shield of Massachusetts and is designed to complement the health care provided through the Student Health Fee at HUHS. It covers hospital, specialty care, labs/radiology, and has a prescription drug benefit. This plan provides coverage throughout the United States and abroad. You have the option to waive the Student Health Insurance Plan with comparable health insurance coverage, but you must do so by the stated deadline.

At HUHS, the Student Health Insurance Plan would address medical services not covered by the Student Health Fee. This includes diagnostic lab testing, prescriptions, routine eye exams, allergy serums, and immunizations (limitations apply).

If you are referred to an outside service or specialty, you will be utilizing your Student Health Insurance Plan benefits. Please become familiar with your benefits and out-of-pocket costs when accessing care.

Please visit the Harvard University Student Health Program Website for more detailed information, and contact Member Services with any questions about the Harvard University Student Health Program at (617) 495-2008 or email MServices@huhs.harvard.edu.

Being a New Patient at HUHS

All new students are automatically assigned a Primary Care Physician at HUHS after 8/3. You can view this information in the "Profile" section of the HUHS Patient Portal.

If you would like to select or change your Primary Care Physician, contact our Registration Department directly at (617) 495-5795 or email registration@huhs.harvard.edu.

Having a Primary Care Provider assignment enables you to book appointments at HUHS. Not all appointments at HUHS are web-bookable on the Patient Portal. Please call us directly at (617) 495-5711 if you need assistance or to consult about scheduling an appointment.

If you would like to see a provider in a specialty service at HUHS, please note that specialty services require an inside referral from an HUHS Primary Care Provider.

  • Quick Tip! You can call your Primary Care Provider to request a referral. If this is a new issue or concern, your Primary Care Team may want to speak with you before a referral can be made.

Telemedicine

Telemedicine is a digital health solution that connects the patient and clinician through real-time audio and video technology. This allows the patient and their clinician to see and hear each other through a smartphone, tablet, or computer.

  • Quick Tip! Set up your personal voicemail and be sure to answer blocked calls in case HUHS is trying to reach you about your medical information or appointment.

Learn more about telemedicine at HUHS

Counseling and Mental Health Services (CAMHS)

Our Counseling and Mental Health Services (CAMHS) Department is a no-cost service that works collaboratively across the University to support registered students who are experiencing some measure of distress in their lives. Their team is comprised of more than 40 clinicians who represent a range of diversity, expertise, life experiences, and disciplines across the mental health field.

All registered students can schedule an Initial Consultation by visiting the “Appointments” section in the HUHS Patient Portal. You will be asked to complete a brief questionnaire so we can evaluate and discuss your needs.

We are here for you if you are in distress and in need of urgent mental health care. Students can speak to a mental health counselor 24/7 by calling (617) 495-2042 and selecting our CAMHS Cares option.

Please visit the Counseling and Mental Health Services Website for more information about services, groups, workshop offerings, and much more!

Urgent Care

For your safety and the safety of other patients, please no walk-ins! You must call (617) 495-5711 before presenting in person so that we can provide guidance for you.

If you need care now and cannot wait for a future appointment, call our Urgent Care Department at (617) 495-5711 before presenting in personFind current information on how to access urgent services during COVID-19.

Our Urgent Care Department can provide advice and treatment for urgent health problems, both physical and emotional, that require prompt attention. If your problem or issue is life-threatening, please call 911.

For routine or non-urgent care needs, please consult with your Primary Care Physician and Team.

Eye Care

At HUHS, we offer a range of vision services for adults on a fee-for-service basis, including eye exams and prescriptions for eyewear. If you have waived the Student Health Insurance Plan, a routine eye exam or prescription exam would be fee-for-service. 

The Student Health Fee can address Ophthalmology services at HUHS if you have a new or ongoing eye issue. There is no coverage for a routine eye exam.

The Student Health Insurance Plan will cover the cost of one routine eye exam per plan year (8/1-7/31). Please consult with Member Services by calling (617) 495-2008 or emailing MServices@huhs.harvard.edu if you have questions about your coverage for eye care.

Nutrition

Our Nutrition Department can consult with you about your nutritional needs and goals based on your personal lifestyle, as well as provide guidance to manage specific health concerns and conditions as it relates to nutrition.

Students can make Initial Consultation appointments, without a referral, on the HUHS Patient Portal.

Wellness

Our Center for Wellness and Health Promotion is here to encourage and cultivate your wellness and well-being through holistic educational experiences.

The Center for Wellness is currently booking massage and acupuncture appointments with a reduced schedule, and there are many virtual resources and offerings available to students. Learn more about virtual resources available through the Center for Wellness and Health Promotion 

Student FAQs

How do I schedule an appointment at HUHS?

To schedule an appointment, patients are encouraged to contact their HUHS Health Care Team. Patients can also schedule certain appointments online through the HUHS Patient Portal on the HUHS website.

Please call the clinic directly at (617) 495-5711 if you have a complex medical issue or a critical issue that needs immediate attention. Please call before presenting in person so we can offer guidance.

  • Quick Tip! Set up your personal voicemail and be sure to answer blocked calls in case HUHS is trying to reach you about your medical information or appointment.

What is a Nurse Practitioner?

Nurse Practitioners and Clinical Nurse Specialists are registered nurses with advanced training in diagnosing and treating illness, as well as in health education. They work closely with Physicians and can write prescriptions and refer patients to other clinicians, as appropriate. They are a part of your Health Care Team!

Where can I fill prescriptions and get laboratory services?

Please contact your insurance plan directly to review what pharmacies are in-network for you. If you have the Harvard Student Health Insurance Plan, you can contact Member Services directly at (617) 495-2008 or email MServices@huhs.harvard.edu. If you waived the Student Health Insurance Plan, you will want to contact your private insurance company.

HUHS also has an onsite laboratory, operated through Quest Diagnostics. If you waive the Student Health Insurance Plan, Quest Diagnostics can bill your secondary insurance for these services.

What if I have questions about or need emergency contraception?

  • You can make an appointment with your HUHS Health Care Team to discuss questions and receive emergency contraception.
  • Because emergency contraception is now available over the counter, you can also purchase it from our ScriptCenter* and most pharmacies. 

* The ScriptCenter is located in the entryway of HUHS at Smith Campus Center, is available 24/7, and can be accessed after hours with your Harvard ID.

What if I have questions about sexually transmitted infections?

HUHS offers comprehensive screening based on your concerns, risks, and exposure. You can meet with your clinician and together decide which tests are appropriate for you. Most STIs are diagnosed through a clinical exam, a culture, or a blood test.

  • Quick Tip! Contact your HUHS Primary Care Team for a telephone consultation or to schedule an appointment. 

What is available to me as a member of the BGLTQ community?

HUHS providers are trained to provide respectful and affirming care to meet your specific care and wellness needs. Please visit our BGLTQ Health & Wellness Webpage to learn more.

What happens if I use an outside specialist/practice?

There may be times where you will be accessing care outside of HUHS. Your Primary Care Team can discuss this plan to receive outside care with you.

  • Quick Tip! Contact your insurance plan to learn about your coverage when being seen outside of HUHS and become familiar with your benefits.

Who can I go to with a question, comment, or concern at HUHS?

Contact the Patient Advocate, Mallory Finne, directly at patadvoc@huhs.harvard.edu or (617) 495-7583 for help with navigating the health care system, exploring choices for your medical care, resolving or mediating problems, discussing financial assistance options, and coordinating special needs arrangements.