Urgent Care
Urgent Care
Location:
Smith Campus Center, 3rd Floor,
75 Mount Auburn Street, Cambridge, MA 02138
Location Hours:
Monday through Sunday 8 am – 6 pm
After Hours: please call our nurse advice line at (617) 495-5711
Phone Numbers:
Emergency: Dial 911
Office: (617) 495-5711
Urgent Care Overview
Urgent Care is available on the 3rd Floor of the Smith Campus Center by entering through the 75 Mt. Auburn Street entrance. We provide advice and treatment for urgent health problems that require prompt attention but are not life-threatening emergencies. If a problem seems life-threatening, please call 911 immediately.
Urgent Care appointments cannot be made online. If you need to be seen urgently, please call us at (617) 495-5711. While we can accommodate walk-ins, we encourage patients to call (617) 495-5711 to schedule an appointment or obtain health advice.
Additional Information
Harvard students and HUGHP members with an HUHS primary care physician may use Urgent Care. All Harvard employees may seek care at HUHS for urgent medical issues that arise while at work, as long as the onset of the illness or injury occurred within the previous 24 hours.
HUHS contracts with Harvard University-sponsored insurance plans and Medicare and will bill these insurance carriers. HUHS is considered a nonparticipating provider in most other insurance carrier networks. Your insurance plan will be billed for the cost of the visit; charges for an office visit vary depending on the services provided. This charge excludes the cost of any prescription drugs or laboratory services, which will be billed separately.
- Harvard employees with a Harvard-sponsored insurance plan will be responsible for an office visit copayment, determined by the insurance plan, due at the time of service.
- Harvard employees who do not have a Harvard-sponsored insurance plan will be required to pay the amount determined by their insurance plan after the plan is billed for the cost of the visit.
If you are injured at work and seek medical assistance at HUHS, you should follow the Workers’ Compensation procedures established by the University.
You can consult a clinician for a mental health and safety concern.
Students and their Dependents:
Please call the CAMHS Cares line at (617) 495-2042. The CAMHS Cares line is a 24/7 support line for Harvard students who have mental health concerns, whether they are in immediate distress or not, on-campus or elsewhere.
Staff/Faculty/Retirees and their Dependents:
During regular office hours, Monday through Friday, please call us at (617) 495-2323 to reserve an urgent appointment to speak with a clinician.
While we can accommodate walk-ins, we encourage patients to call (617) 495-5711 to schedule an appointment or obtain health advice. Scheduling an appointment ahead of time helps to reduce your wait time.
Urgent Care appointments cannot be made online. If you need to be seen urgently, please call us at (617) 495-5711.
Interpreter Services
Harvard University Health Services can arrange for an interpreter during your appointment. Please make your request when you schedule your appointment.
View our Language Assistance and Interpreter Services page for more information.
Urgent Care is equipped to provide clinical services and relevant diagnostic testing as appropriate. Patients are seen based on acuity, so you may need to wait even if you have an appointment.
If you have a serious condition that cannot be fully evaluated or treated at HUHS, we will arrange to transfer you to a hospital emergency department. If you are transferred, be sure to contact Member Services or your health insurance company regarding coverage.
Most health plans require you or a family member to contact them within 24 hours to arrange follow-up care and confirm coverage. Consult HUSHP/HUGHP Member Services at (617) 495-2008 or mservices@huhs.harvard.edu or your health insurance plan for details.
Mild respiratory illness can be managed at home with rest, fluids, and over-the-counter medications. If visiting HUHS for respiratory illness and/or COVID-19 exposure, please wear a face mask.
